350-030 CCIE Voice
The exam will include topics such as Cisco Unified Communications Manager, Cisco CallManager Express, Cisco Unity Connection, Cisco Unity Express, Cisco Presence and Messaging, Cisco Contact Center Express, and Integrated Contract Distribution.
The topic areas listed are general guidelines for the type of content that is likely to appear on the exam. Please note, however, that other relevant or related topic areas may also appear.
Exam Topics
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Infrastructure Protocols
DNS
TFTP
NTP
Power over Ethernet
Voice and Data VLAN
Troubleshooting Infrastructure Protocol
Telephony Protocols
SCCP
MGCP
SIP
H323 and RAS
IP Voice Signal Interconnect (CUBE)
RTP & cRTP
Analog Signalling (FXS/FXO/E&M/CAMA)
Digital Signalling (T1/E1. PRI/CAS, Common Channel Signalling vs. Channel Associated Signalling)
IOS Dial-peer and Digit Manipulations
Troubleshooting Telephony Protocols
Cisco Unified Communications Manager (CUCM)
Device Registration
Device Settings
Device Redundancy
Codec Selection
CUCM Call Features
Dial Plan
Media Resources
CUCM Applications (EM, AC, IPMA)
CUCM CTI Integration
CUCM Serviceability and OS Administration
CUCM Disaster Recovery
Troubleshooting CUCM
IOS IP Telephony
CUCME
SRST
CUE
CUCME Call Features
IOS Based Call Queueing
IOS Media Resources
Troubleshooting IOS IP Telephony
QoS
Link Efficiency: LFI, MLPPP, FRF.12, cRTP, VAD
Classification and Marking
Congestion Management: Queuing
CAC: RSVP, GK
Traffic Policing and Shapin
LAN QoS
Troubleshooting QoS
Unified Messaging
Integration
MWI
Call Handlers
VPIM
Troubleshooting Unified Messaging
UCCX
Integration
ICD Functions
Scripting
Troubleshooting UCCX
Presence
Presense Components
CUPS Administration
CUPC
Troubleshooting Presence
UC Security
DHCP Snooping
OS Hardening
Phone Authentication and Encryption
TCP/UDP Port List
Firewalls and NAT
Troubleshooting UC Security
Application Protocols
IP Multicast
Video
Fax and Modem
Troubleshooting Application Protocols
Operations and Network Management
UC Product Upgrade Management
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