70-621
Upgrading Your MCDST Cert to MCITP Enterprise Support
About this Exam
Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support is intended for IT professionals who hold a Microsoft Certified Desktop Support Technician (MCDST) certification and work in an upper-midsize organization or enterprise environment that uses Windows Vista.
Audience Profile
Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support is intended for IT professionals who hold a Microsoft Certified Desktop Support Technician (MCDST) certification and work in an upper-midsize organization or enterprise environment that uses Windows Vista. They have experience with earlier versions of the Windows operating system, and they might have experience with Windows Server operating systems.
Candidates have experience deploying Windows Vista, managing security, and troubleshooting network-related issues with Windows Vista. Candidates typically have at least three to five years of experience as a Tier 2-level or Lead Desktop Support Technician.
Credit Toward Certification
When you pass Exam 70-621: Pro: Upgrading your MCDST Certification to MCITP Enterprise Support, you complete the requirements for the following certification(s):
* Microsoft Certified IT Professional: Enterprise Support Technician
* Microsoft Certified Technology Specialist: Windows Vista – Configuration
This Training will Cover
Installing Windows Vista
Identify requirements
Upgrade from earlier version of Windows
Deploy from a custom image
Troubleshoot installation issues
Configuring and troubleshooting post-installation system settings
Troubleshoot post-installation configuration issues
Configure and troubleshoot Windows Aero
Configure and troubleshoot parental controls
Configure Windows Internet Explorer
Restore user state
Managing Windows Vista security
Configure and troubleshoot User Account Control
Configure and troubleshoot Windows Defender
Configure Dynamic Security for Internet Explorer 7
Configure BitLocker
Troubleshoot security configuration issues
Configure security settings in Windows Firewall
Troubleshoot authentication issues
Configuring and troubleshooting networking
Configure and troubleshoot network protocols and services
Configure and troubleshoot remote access
Troubleshoot connectivity issues
Configuring and troubleshooting wireless networking
Configure network security
Troubleshoot access to network resources
Use the Network and Sharing Center to configure networking
Configuring and troubleshooting applications included with Windows Vista
Configure and troubleshoot media applications
Configure Windows Mail
Configure Windows Meeting Space
Configure Windows Calendar
Configure Windows Fax and Scan
Configure Windows Sidebar
Managing and maintaining systems that are running Windows Vista
Troubleshoot policy settings
Configure and manage the Task Scheduler
Configure and troubleshoot Event Forwarding
Troubleshoot performance and reliability issues
Apply and troubleshoot updates
Configure data protection
Configuring and troubleshooting mobile computing
Configure mobile display settings
Configure mobile devices
Configure Tablet PC software
Configure power options
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