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Preparing for the MS-700 exam requires a comprehensive approach. Utilize official documentation and a reliable study guide for effective MS-700 exam preparation. Avoid the temptation of MS-700 exam dumps, as they violate certification terms. Practice tests, exam questions, and a Microsoft Teams administrator certification can enhance your readiness for success. Updates to the exam Our exams are updated periodically to reflect skills that are required to perform a role. We have included two versions of the Skills Measured objectives depending on when you are taking the exam. We always update the English language version of the exam first. Some exams are localized into other languages, and those are updated approximately eight weeks after the English version is updated. While Microsoft makes every effort to update localized versions as noted, there may be times when the localized versions of an exam are not updated on this schedule. Other available languages are listed in the Schedule Exam section of the Exam Details webpage. If the exam isn’t available in your preferred language, you can request an additional 30 minutes to complete the exam. Note The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam. Note Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used. Skills measured as of January 30, 2024 Audience profile As a Microsoft Teams administrator, you manage and maintain internal and external collaboration and communication solutions using Teams and Microsoft 365. Youβre responsible for configuring and managing teams, channels, chat, apps, calling, meetings, and events. You manage: Phone numbers and services for Teams Phone. Operational aspects of Teams clients and devices. You collaborate with owners of other workloads, including: Networking Identity Licensing Information management User adoption You work with collaboration and communication system engineers to implement advanced Teams Phone and Teams Rooms scenarios. You plan and implement governance, security, and compliance for Teams. As a candidate for this exam, you should have a working knowledge of Microsoft 365 services, including: Microsoft 365 groups Microsoft SharePoint Online OneDrive Exchange Microsoft Entra ID You should understand the options for integrating and extending Teams with other apps, including: Microsoft Viva Power Platform Third-party apps Custom apps Skills at a glance Configure and manage a Teams environment (45β50%) Manage teams, channels, chats, and apps (20β25%) Manage meetings and calling (15β20%) Monitor, report on, and troubleshoot Teams (10β15%) Configure and manage a Teams environment (45β50%) lan and configure network settings for Teams Calculate network bandwidth capacity for Teams voice, video, meetings, and live events Analyze network impact by using Network planner Specify network ports and protocols used by Teams Specify optimal network architecture for Teams Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool Manage security and compliance settings for Teams Identify licensing requirements for security and compliance features Specify security and compliance alert policies for Teams Choose appropriate Teams administrator roles Plan and configure Enhanced encryption policies Plan and configure threat policies in Microsoft 365 Defender Plan and configure retention policies Plan and configure sensitivity labels and policies Plan and configure data loss prevention (DLP) policies Plan Conditional Access for Teams Plan and configure information barrier (IB) policies Identify appropriate use cases for communication compliance and insider risk management Plan and implement governance and lifecycle management Identify licensing requirements for advanced lifecycle management of teams Identify where Teams stores content Plan and manage update policies, including Public Preview, Office Insider, and Targeted release Create and manage policy packages in Teams Plan and configure policy assignment for users and groups Configure settings for Microsoft 365 group creation Configure an expiration policy for Microsoft 365 groups Configure a naming policy for Microsoft 365 groups, including blocked words Archive, delete, or unarchive one or more teams Restore or troubleshoot the deletion of a Microsoft 365 group Identify when to use Microsoft Entra Access reviews for Teams and Groups. Perform operations for Teams by using PowerShell Configure and manage external collaboration Identify licensing requirements for external collaboration Configure SharePoint Online and OneDrive external sharing settings Configure External access in the Microsoft Teams admin center Configure External collaboration settings in Microsoft Entra ID for guest access Configure guest access and sharing in the Microsoft Teams admin center, Microsoft 365 admin center, or Microsoft Entra admin center Control guest access to a specific team, including sensitivity labels and Microsoft Entra ID Remove guests from Teams, including from a team or a tenant Configure shared channels for external access Configure and manage cross-tenant access for B2B direct connect in Microsoft Entra ID for shared channels Manage Teams clients and devices Identify licensing requirements for Teams Phone and resource accounts Identify licensing requirements for Teams devices Manage configuration profiles for Teams devices Configure Teams Rooms accounts and systems Manage device settings and firmware Manage Teams device tags Provision and configure remote sign-in for new devices Manage teams, channels, chats, and apps (20β25%) Create and manage teams Plan for a Microsoft Teams rollout by using Advisor for Teams Create a team by using the Microsoft Teams admin center, Teams client, or the Teams PowerShell module Create a team from an existing Microsoft 365 group, SharePoint site, or team Create a team from a template Create and manage Teams templates and template policies Manage the membership of a team Assign and modify user roles in a team Manage a team in the Microsoft Teams admin center Manage Teams environment settings in the Microsoft Teams admin center Configure privacy and sensitivity settings for Teams Manage channels and chats Recommend channel types, including standard, private, and shared Add, edit, and remove channels Manage Teams channel settings Create and manage teams policies for channels Manage private and shared channel membership Create and manage messaging policies Manage apps for Teams Manage Org-wide app settings in the Microsoft Teams admin center Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for apps, including blocking apps Recommend appropriate extensibility options, including apps, connectors, tabs, meetings, and messaging extensions Manage purchasing of apps in the Teams app store Customize the appearance of the Teams app store Customize the branded experience of an app Upload an app to Teams Manage meetings and calling (15β20%) Manage meetings and events Recommend meeting types, including live events, webinars, and virtual appointments Enable enhanced meeting features for a user by assigning Microsoft Teams Premium licenses Configure meeting settings Create and manage meeting templates and template policies Create and manage meeting policies Create and manage conference bridges Create and manage audio conferencing policies Plan and configure live events settings and policies Manage phone numbers and services for Teams Phone Evaluate Public Switched Telephone Network (PSTN) options, including Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile Add, change, or remove an emergency address for an organization Provision and manage phone numbers for users, services, and conferencing bridges Assign, change, or remove a phone number for a user or a resource account Create and manage resource accounts in the Microsoft Teams admin center Manage voice settings and policies for users Create and manage voicemail policies Configure auto-attendants and call queues Create and manage calling policies Monitor, report on, and troubleshoot Teams (10β15%) Monitor and report on Teams Monitor and report on voice and meeting quality Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage Monitor and report on the creation and deletion of teams Monitor and report on guest access Monitor the Microsoft 365 network connectivity test tool Manage feedback policies Troubleshoot audio, video, and client issues Collect client-side logs Clear the Teams client cache Troubleshoot issues by using self-help diagnostics for Teams Troubleshoot Team client installation and update issues Troubleshoot sign-in issues to Teams Sample Questions and Answers New Topic: Topic 1, Contoso, Ltd Overview This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirement, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Overview Contoso, Ltd. is a pharmaceutical company that has 3,000 users in offices across North America. Existing Environment Active Directory The network contains an on-premises Active Directory domain. All user accounts are in departmental organizational units (OUs). Microsoft Office 365 All users are assigned a Microsoft Office 365 E5 license and are enabled for the following services: Microsoft Yammer Microsoft Exchange Online Microsoft SharePoint Online Microsoft OneDrive for Business Azure Active Directory (Azure AD) Azure AD dynamic group membership Microsoft Skype for Business Contoso has an on-premises deployment of Microsoft Skype for Business Server 2015. All the latest cumulative updates are installed on all the servers. The following services are used in Skype for Business Server 2015: Meetings PSTN calling Instant messaging (IM) Federation to external companies Departments Contoso has the following departments: IT Sales Human resources (HR) Research and deployment (R&D) All groups are created by using dynamic group membership that use the department attribute. Requirements Business goals Contoso identifies the following business goals: Migrate the maximum number of users to Microsoft Teams. Minimize administrative effort. Device requirements Contoso identifies the following device requirements: Replace Skype for Business IP phones with Microsoft Teams phones. All Microsoft Teams phones must be set to lock automatically after 60 seconds. Meeting and Live Event Requirements Contoso identifies the following meeting and live event requirements: Requirement1: Guest users must be able to join live events. Requirement2: Guest users must always wait in a meeting lobby. Requirement3: Contoso users must always bypass the meeting lobby when they join by using the Microsoft Teams client. Requirement4: After the upgrade to Microsoft Teams, all meetings must be scheduled by using Microsoft Teams. Calling Requirements Contoso identifies the following calling requirements: Migrate all existing auto attendants and response groups to Office 365. Minimize the on-premises PSTN infrastructure. Technical Requirements Guest users must be prevented from making private calls. Security Requirements Contoso has the following security requirements for the Microsoft Teams deployment: The number of ports allowed on the company?s firewall must be limited. Team names must be prevented from containing the name of any products produced by Contoso. Users in the R&D group must be prevented from sending chat messages to users in other departments. To meet the company?s compliance policy, users in the sales department must continue to use onpremises Skype for Business for IM and calling only. Pilot Project Contoso begins a pilot project for the upgrade to Microsoft Teams. You identify the following issues during the pilot project: Microsoft Teams users report that they often receive continuous notifications from the Microsoft Teams client for 20 minutes. Two pilot users in the HR department report that they are not members of the HR team. QUESTION 1 You need to configure the environment to meet the security requirements for the R&D group. What should you do first? A. Start the information barrier policy application. B. Add an identity provider. C. Create two information barrier segments. D. Create one information barrier policy. Answer: C Explanation: Create information barrier segments first, then create information barrier policy based on the segments then start the information barrier application. QUESTION 2 You need to configure the user accounts of the sales department users to meet the security requirements. What should you do for each user? A. From the Microsoft Teams admin center, set the Microsoft Teams upgrade policy to Skype for Business with Teams collaboration and meetings coexistence mode. B. From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollab cmdlet. C. From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName Islands cmdlet. D. From the Microsoft Teams admin center, set the Microsoft Teams upgrade policy to Skype for Business coexistence mode. Answer: A QUESTION 3 You need to resolve the notification issues identified during the pilot project. What should you modify? A. the global meeting policy B. the global messaging policy C. the org-wide Teams settings D. the app permission policy Answer: B QUESTION 4 You need to configure the environment to meet the technical requirements for guest users. What should you modify from the Microsoft Teams admin center? A. the global app permission policy B. the Org-wide settings C. the global meeting policy D. the global messaging policy Answer: B Explanation: Microsoft Teams admin center > Org-wide settings > Guest access > Make private calls = off. QUESTION 5 You need to resolve the membership issues for the two pilot users. What should you do? A. Modify the department attribute of both users. B. Invite both users to the HR team. C. Add both users to the HR group. D. Modify the privacy level of the HR team. Answer: A QUESTION 6 HOTSPOT You need to recommend which inbound ports to the network and outbound ports to Office 365 must be allowed on the company?s firewall after the planned upgrade. The solution must meet the security requirements. Which inbound and outbound ports should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Answer: Explanation: QUESTION 7 You need to configure the user accounts of the sales department users to meet the security requirements. What should you do for each user? A. From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollabAndMeetings cmdlet. B. From the Microsoft Teams admin center, set the Microsoft Teams upgrade policy to Islands coexistence mode. C. From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName Islands cmdlet. D. From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBOnly cmdlet. Answer: A QUESTION 8 You need to configure the environment to meet the security requirements for team names. What should you do? A. From the Security & Compliance admin center, create a sensitivity label and a sensitivity policy. B. From the Microsoft Teams admin center, modify the Teams setting policies. C. From the Azure Active Directory admin center, upload a blocked word list for the group naming policy. Answer: C QUESTION 9 HOTSPOT During the pilot project, you review the global policies in the Microsoft Teams admin center. Contoso has a global meeting policy configured as shown in the following exhibit. Contoso has a global live events policy configured as shown in the following exhibit. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Answer: Explanation: QUESTION 10 You need to configure the environment to meet the device requirements for the Microsoft Teams phones. 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